National Fuel wants customers to turn their heat down until further notice due to gas delivery issues.
Effective immediately and until further notice, National Fuel is appealing to its New York customers in Erie, Niagara, Chautauqua, Cattaraugus and Allegany counties to cooperate in reducing natural gas usage. It is hoped that with the community’s cooperation, gas supplies at this reduced level will continue to flow to customers without any additional interruption or inconvenience.
-The Company requests that all residential and small commercial customers turn their thermostats back by 5 degrees and maintain that temperature until further notice.
As customers may already use programmable thermostats to reduce natural gas use while they are away from the home and at night, please continue to do so, but adjust the thermostat program to a lower setting. Customers who are elderly or ill should maintain a temperature in their homes that offers them comfort and will not impact any existing medical conditions.
-In addition other small, non-residential customers who use natural gas for purposes other than space heating should reduce their natural gas consumption by a minimum of 25 percent.
“We believe that this system interruption will be short-lived and that with our customers’ full cooperation, we will be able to limit this call for reduced usage,” said Carl M. Carlotti, President of National Fuel Gas Distribution Corporation. “We are continually monitoring the situation and will provide notice when the system is fully operational. System repairs are occurring now to bring it back to full operating potential.”
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